Connecting two tools
Connecting two platforms that work separately, so data moves between them without being typed again.
- Duration
- 5–8 days
- Price
- Starting from 2,500 SAR
Connecting your systems and platforms through APIs
If your company uses several programs or platforms that do not talk to each other, we connect them so data moves automatically and stays consistent, with testing and documentation for every integration.
- Entry point
- Connecting two tools
- Duration
- 5–8 days
- Price
- Starting from 2,500 SAR
Overview
In many companies the same order is typed two or three times: in the shop, then in the accounting program, then in a follow-up file. Website enquiries land in a mailbox that the CRM never sees. Every extra manual entry means a delay, a chance of error, and figures that no longer match.
A good integration is not just a cable. It is a set of rules: what moves, in which direction, when, which system is the reference for each field, what happens when a field changes on both sides, and what we do when one system is down. We build integrations on the REST APIs of the systems you own, and where needed we develop an API for your own system. We add retries, logs and alerts so nothing fails silently.
For payment gateways we always work on your own gateway account with your own keys. We start in the test environment, go live only after a written test, and never hold keys or card data. Every integration is delivered with one page of documentation and a test report.
What the service covers
System integration and APIs
If your company uses more than one program or platform and they do not talk to each other, we can connect them.
- API Development
- REST API Integration
- CRM Integration
- ERP Integration
- Website Integration
- Payment Gateway Integration
- WhatsApp Integration
- Email Integration
- Accounting Integration
- Database Integration
- Data Synchronization
Who this is for
- Shop orders are copied to the accounting program by hand, and invoices are late or duplicated.
- Website enquiries go to one mailbox and are never recorded in a CRM.
- You have two or more branches, each on its own system, and you want one set of figures.
- You have an ERP and a CRM that do not share the same customer data.
- You check payments by hand before you start fulfilling an order.
- Your reports are built by copying data from several tools into one file.
Problems we solve
Double entry
A person types the same information into more than one system, which costs time, adds errors, and makes figures differ from one report to the next.
Late or stale data
When the second system waits for someone to key data in, a department works on information that is no longer correct.
Silent failure
An integration stops and nobody notices until a customer complains. That is why every integration gets logs and alerts.
Duplicate or conflicting records
One customer is stored in three forms and an order appears twice, because no rule says which system is the reference.
Scattered access keys
API keys sit in personal accounts or loose files. We keep them in your accounts and document who owns each one.
What you receive
Every deliverable has written acceptance criteria, and you review it before paying the instalment tied to its stage.
An integration map
A document showing what moves between systems, in which direction, what triggers it and when. It is reviewed and approved before any build.
A field-mapping table and conflict rules
It states which field in the first system matches which field in the second, and which one is the reference when they differ.
The integration running in your accounts
It runs on your system or on a service opened in your name, and is tried in a test environment before moving to the real one.
Error handling, logs and alerts
Retries for temporary failures, a log of what ran and what failed, and an alert when failures repeat.
A test report
Success and failure cases for each path, with a sample of records matched by hand between the two systems.
One page of documentation per integration
It explains what runs, how it is monitored, where the keys are and who owns them, so any developer after us can carry on.
An API for your own system when needed
If your system has no usable interface, we build a defined-scope API with documentation and test examples.
How the work runs
Five steps. At each one there is something for you to review or approve before we move on.
- 1
A call to define the integration scope
A free call identifies the two systems, data and sync direction. A simple integration proceeds directly to a written offer. Enterprise integrations, payment-gateway connections and sensitive data begin with a paid diagnostic before implementation is priced.
Your part: You confirm data sources and permissions and review the scope. If assessment is needed, you read its price and deliverables before agreeing.
- 2
Offer and integration map
We write the offer with the integration map, the conflict rules and acceptance criteria for each phase, and agree the test environment.
Your part: You approve the scope and rules in writing, open temporary access in your own accounts, and pay the first instalment (40%).
- 3
Build and preview
We build the integration in a test environment with sample data and show it running from end to end.
Your part: You see a record move between the two systems and review the first report. The second instalment (30%) is paid when it is previewed.
- 4
Testing and acceptance
We test every path with a success case and a failure case, match a sample of records by hand, and for payment gateways test in the sandbox first and write down the result before going live.
Your part: You review the test report and accept the delivery in writing. The final instalment (30%) is paid after that.
- 5
Handover and support
After the last payment we hand over the documentation, keys and accounts in your name, and we leave the temporary access. We fix defects free for 14 days, and an optional monthly monitoring and maintenance plan is available.
Your part: You decide whether to add another integration. Each new one gets a written offer.
What we need from you
- Administrator access or API keys for each system, opened by you in your name and remaining yours.
- A person responsible for each system who answers our questions and confirms test results.
- A sample of real or anonymised records, and a clear rule: when the two systems disagree, which one wins?
- A test environment or a safe way to try things without affecting daily work.
- For payment gateways: your own gateway account and its test credentials, and who decides on going live.
What this looks like in practice
How to start
A simple connection between two tools receives a written offer after a free call, with tested synchronisation and documentation. Enterprise integrations, payment-gateway connections and sensitive data require a paid diagnostic and then a custom quote.
Complex-project diagnostic (5 working days)
For complex work that needs assessment before implementation can be priced. Deliverables are agreed before the start; simple services begin with a free call and a written offer.
- Duration
- 5 working days
- Price
- Fixed fee 1,200 SAR
Questions about this service
Which systems can you connect?
A system that provides an API, export and import, or suitable database access. We verify the connection method when defining scope, or during assessment for complex work. If a system does not allow integration, we explain that and the available options in writing.
What happens if an integration fails?
We add retries for temporary failures, a log showing what ran and what failed, and an alert when failures repeat, so nothing fails silently. We fix defects in what we delivered free for 14 days after handover.
Do you handle payment-gateway integration?
Yes, on the conditions for large work: a paid diagnostic first, a written scope, work on your own gateway account with your own keys, a start in the test environment, and no go-live before a written test. We never hold keys or card data, and the liability cap is set in the contract at the amount of the fees.
Who owns the integration and the accounts?
You do. The integration runs in your accounts, the files and documentation are handed over, and we work with temporary access that we leave after handover. Hosting, licences and external services are priced separately and opened in your name.
How do you avoid duplicated or corrupted data?
We agree matching and conflict rules in advance, try the integration on sample data and then on a copy, and match a sample of records by hand between the two systems before real use. Before any large data move we take a backup.
How are fees paid?
In three instalments tied to the work: 40% at the start, 30% when a working version is previewed, and 30% on acceptance and approval. Final files are handed over after the last payment, and we never ask for the whole fee upfront.
Tell us which systems you want connected
Write the names of the systems and what should move between them, and we will reply with the next step. The introductory conversation is free.