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Pricing and service scope

Choose a clear scope that fits your need. Simple services have starting prices; complex projects need assessment and a custom quote. The final price is written before you agree.

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Conversion between currencies is for convenience only, at the fixed pegs between them, and amounts are rounded. The agreement states the currency of payment.

Services, assessment and support

A starting price covers the simple scope described. Complex work is quoted after assessment, and the diagnostic is separate from implementation.

Profit or KPI dashboard on your data

One dashboard that brings your main data sources together, so the decision-maker sees the same numbers the team works with.

What you get

  • One dashboard that combines the agreed sources
  • Indicators and definitions agreed in writing before the build
  • Example for an online store: profit by product and by campaign, after ads, shipping and returns
  • Scheduled data refresh where the data source allows it
  • A usage guide and a handover session

Licences for the tools used, such as Power BI, are priced separately and opened in your name.

One WhatsApp or sales automation path

One agreed path that works from start to finish, instead of a large project whose result you see only at the end.

What you get

  • One path you choose, such as abandoned-cart reminders, order confirmation and tracking, or customer follow-up
  • A daily report for the owner
  • The path is tested before it goes live
  • A written explanation of how it works and how to stop it

The WhatsApp provider's fees and external subscriptions are priced separately and opened in your name. An optional monthly maintenance plan is available for this path.

Bilingual website or simple portal

A website in Arabic and English of 5 to 7 pages, or a simple portal, with WhatsApp and a request or booking that your team confirms.

What you get

  • 5 to 7 pages in Arabic and English
  • A WhatsApp button and a request or booking that reaches you and that your team confirms
  • Tested on phone and computer, in both directions of text
  • A content-editing guide and accounts in your name

The Digital launch package adds a small dashboard and simple automation, with its duration set in the offer. Complex portals with permissions and integrations need assessment and a custom quote; the starting price does not include every demo feature.

Connecting two tools

Connecting two platforms that work separately, so data moves between them without being typed again.

What you get

  • A connection between two platforms, such as a store and accounting, or a CRM and WhatsApp
  • A tested synchronisation with a record of the test results
  • One-page documentation

We work on the tool accounts in your name, with temporary access.

CRM set-up on an existing system

We configure the CRM you have, or an open-source one, around the way you actually sell, then we train your team.

What you get

  • Sales stages, fields and reports
  • Email or WhatsApp connection
  • A short training session for the sales team
  • A written guide

A custom quote follows a paid diagnostic. Licences are priced separately and opened in your name. ERP/Odoo work has its own scope and phases.

Complex-project diagnostic (5 working days)

For complex work that needs assessment before implementation can be priced. Deliverables are agreed before the start; simple services begin with a free call and a written offer.

What you get

  • A 5–8 page report
  • An illustrative deliverable suited to the project, defined in the diagnostic offer
  • 3 priorities ranked by impact
  • A fixed offer for implementation, with written scope, payments and acceptance criteria

Paid in full before it starts. If the project starts within 30 days of delivery of the diagnostic report, the fee is credited in full against the project.

Monthly maintenance and support plan

An optional plan after the free-fix period ends, with a scope and number of hours agreed in advance.

What you get

  • Monitoring and fixes
  • Small changes up to an agreed number of hours
  • A monthly report

Service hours, the target response time and coverage are defined in the written offer. You can stop the plan with written notice as the offer states.

How projects are paid

We never ask for the full project fee upfront. The fee is split into three payments, and each is preceded by evidence you can check. The diagnostic is paid in full before it starts, and is credited in full against the project if it begins within 30 days of delivery of the diagnostic report.

How projects are paid
PaymentThe evidence you hold
40%On approving the written offerAn offer with written scope, acceptance criteria and a phase schedule.
30%When a working version is shownA version that works, which you try yourself.
30%On acceptance and approvalThe test results and the acceptance criteria you confirmed in writing.

Final files are handed over after the last payment. This is the implementation schedule; the paid diagnostic has the terms described above.

What is billed separately

These costs are not part of our fees. All are opened in your name, and your written offer states their amounts before you agree to anything.

  • Hosting and domains
  • Software and tool licences, such as Power BI and Odoo
  • External subscriptions, including the WhatsApp provider's fees
  • Any request outside the written scope, priced before it is carried out

Complex projects

CRM, ERP/Odoo, custom software, complex portals and enterprise integrations begin with a paid diagnostic followed by a custom implementation offer. This also applies to payment-gateway integration and sensitive data. The offer defines phases, cost and duration.

Notes on prices

  • Published prices are starting prices. The scope of your work sets the fixed price in the written offer.
  • Fees are net of any withholding tax imposed in the client's country. Where withholding applies, it is added so the agreed fee arrives in full.
  • We do not give tax advice, so please check the rules that apply to you with your own accountant.
  • Each invoice states the amount and currency agreed in the agreement.

Questions about pricing and payments

How do project payments work, and why not pay everything upfront?

Projects are paid in three parts: 40% at the start, 30% when we show a working preview, and 30% on acceptance and approval. You see the evidence for each stage before you pay for it, and the final files are handed over after the last payment. We never ask for the whole project fee upfront, because payments tied to visible progress protect both sides.

How does the diagnostic credit work?

The diagnostic is paid in full before it starts. If the project begins within 30 days of delivery of the diagnostic report, its fee is credited in full against the project. The credit expires after that period. You are not obliged to continue, and the report and offer stay with you. The amount is on the Pricing page.

What is billed separately from the project fee?

Hosting, licences, domains and external subscriptions are priced separately, and each is opened in your name. We do not resell hosting. We work with temporary access while we build and leave the accounts after handover. The Pricing page lists the amounts for our entry offers, and your written offer shows these separate costs before you agree to anything.

How are extra requests priced?

Anything outside the written scope is priced before it is carried out. We describe the request, state its price and, where it is affected, the dates. Work on it starts only after you agree in writing. This keeps the original scope and its acceptance criteria unchanged, and it means no charge appears that you have not approved.

Are your fees net of withholding tax?

Yes. The agreed fees are net of any withholding tax imposed in the client's country. Where withholding applies, it is added so the agreed fee arrives in full. This is stated in the agreement, and each invoice shows the agreed amount. We do not give tax advice, so please check the rules that apply to you with your own accountant.

In which currency do I pay?

Amounts on this website may be shown in Saudi riyals (SAR), UAE dirhams (AED) and US dollars (USD). The conversions are for convenience, at the fixed pegs between these currencies. The currency in which you pay is stated in the contract, together with the amount in that currency.

All frequently asked questions

Find out the fixed price for your project

Tell us what you need. The first call is free, followed by a simple-service offer or an agreement to assess a complex project.

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